Shipping & Handling Charges
Delivery time
Please allow 10 business days for normal delivery within the continental United States.
Fees – Continental United States
A 10% shipping & handling fee will apply to all products; $7.00 minimum.
Fees – International
For shipping destinations outside the United States, a 25% shipping & handling fee will apply to all products with a $40 minimum. Should 25% shipping not be sufficient to cover the actual international shipping cost, CPI will contact the customer to discuss the additional cost of shipping and handling to determine if the customer wants to proceed with the shipping at the customer’s cost of the additional shipping fee.
Methods of Payment
Product purchases are processed using PAYPAL. Please see their terms of service if you have any questions about how they process transactions.
Returns
The Cooperative Coparenting Through Separation or Divorce Group Kit and the Crossroad Seminar Kit may be returned within a 30-day period if you’re not completely satisfied minus the shipping and handling charges from your original payment. You will also be responsible for the cost of return shipping charges. All other products may not be returned for a refund.
Please notify the CPI of your intent to return product by emailing sales@cooperativeparenting.com or calling 570-650-9929
Materials must be in good condition upon return. Please return products by a trackable method—UPS or USPS signed receipt. Return products to:
CPI/Ann Marie Termini
204 Crossgate Drive
South Abington Township, PA 18411
Cancelling Registrations to Training Events.
In the event you cancel three weeks prior to the training date, you will receive a full refund less a $35.00 administrative fee. If you cancel less than three weeks prior to the training date, there will be NO refund made. You may, at any point, attend another session or designate a substitute to attend a training session offered by the SAME trainer. Credit must be used within twelve months or will be voided. CPI will only cancel trainings in the event of emergency or too few participants. If a session is cancelled or postponed, the CPI will refund fees in full, but cannot be held responsible for any related costs, charges, or expenses.